Frequently Asked Questions (FAQs)

Transform the way you experience light and privacy with intelligent smart motorized window treatments.

General

Who is behind Al Satayir?

We’re a small family business, a brother and sister based in Dubai. We started Al Satayir because getting curtains done here in UAE is too often meant a pushy sales visit, a vague quote and an installer you never heard from again. We wanted to do it properly. You’ll deal with one of us from your first message right through to the final fitting.

Not right now, and honestly, we think that works in your favour. We bring the samples to you, so you see the fabrics in your own light and next to your own walls and floors. Something that looks lovely under showroom spotlights can look completely different beside a west-facing window in Dubai.

All of Abu Dhabi, plus Dubai, Sharjah and Ajman. If you’re somewhere else, message us anyway. For bigger jobs we can usually work something out.

Yes. If you have several units to fit out, we can keep the look consistent across all of them and price the job as one order rather than room by room.

Bookings & Orders

How do I book a visit?

Fill in the form on Book A Free Visit page, or WhatsApp us on +971 56 122 5546. Tell us your area and roughly how many windows you have, and we’ll suggest a time that works for you.

Yes. There’s no call-out fee and no obligation to buy. If you decide not to go ahead, that’s completely fine, and we won’t chase you with ten follow-up calls.

We measure every window and check a few things people don’t think about: how deep your curtain box is, how the windows open, and whether there’s a power point nearby (that matters if you’re considering motors). Then we go through fabrics and options room by room. Most visits take 30 to 60 minutes, depending on how many windows you have.

Yes, we do evenings until 10 pm and Saturdays/Sundays. We know most people are at work during the day.

Usually within 30 minutes of the visit. It comes by WhatsApp or email and is broken down room by room, so you can see exactly what you’re paying for.

You can, and we’ll give you a rough estimate from them. Before anything goes into production, though, we always measure ourselves. A couple of centimetres out can mean a blind that doesn’t fit the recess, and we’d rather that mistake be ours to avoid than yours to pay for.

Yes, within 24 hours of paying. After that your fabric is cut to size, so changes get difficult. If you’re unsure about anything, tell us before you confirm. We’d much rather you take an extra day than end up with something you don’t love.

Yes. We bring a hand-picked selection of fabric samples to your door, so you can see them in your own light and next to your own walls and floors. Tell us which rooms you’re doing and the look you like when you book, and we’ll bring the most suitable options.

About Products

  • Curtains: sheer, dimout and blackout, including the popular double-track setup with a sheer and a blackout together.
  • Blinds: roller, zebra (day & night), Roman, Venetian/wooden and vertical.
  • Most of these can also be motorised.

Yes, everything. Nothing comes off a shelf in a standard size.

  • Sheer lets light in and gives you daytime privacy.
  • Dimout softens the light a lot but doesn’t fully block it.
  • Blackout blocks almost all of it.

Most bedrooms here end up with a sheer and a blackout on a double track, so you get privacy during the day and darkness at night.

The fabric blocks nearly all light, but some can still creep in around the edges. Curtains that extend past the window frame, a curtain box at the top, or side channels on blinds make a big difference. If you need a properly dark room, say for night shifts, a baby’s nursery or a home cinema, tell us during the visit and we’ll plan for it.

It really depends on the room. Curtains feel softer and work well in bedrooms and living rooms. Blinds are neater and practical in kitchens, bathrooms, offices and kids’ rooms. Plenty of people mix both, and we’re happy to give you an honest opinion during the visit.

Any fabric in strong, direct sun will fade eventually; anyone who tells you otherwise isn’t being straight with you. Some fabrics hold up much better than others, and a lining or a sunscreen blind behind the curtain helps a lot. If a room gets harsh afternoon sun, we’ll point you to the fabrics that cope best.

Most sheers can be gently machine washed. Blackout and lined curtains are usually better dry cleaned. Blinds just need a wipe or a quick vacuum now and then. We’ll tell you the care instructions for whatever you choose.

Yes. Corded blinds come with safety fittings that keep chains taut against the wall, and you can go cordless or motorised if you’d rather have no cords at all. If you have little ones, just mention it during the visit.

Yes, noticeably. Blackout linings, thermal linings and sunscreen blinds all cut the heat coming through the glass, so your AC doesn’t have to work as hard. They won’t replace your AC, but in a sun-facing room you’ll feel the difference.

Yes. Linen curtains are part of our range and are popular for living rooms and bedrooms for their soft, natural look. Pair them with a blackout lining or a separate blackout curtain if you need darkness. We’ll bring linen samples to your free home visit.

Installation & Pre Installation

Usually 2 to 3 days for curtains and blinds. Motorised items and some special fabrics can take a little longer. You’ll get a firm date when you confirm your order.

A typical apartment takes a few hours. A full villa can take most of a day. We’ll give you a realistic time window beforehand.

Yes, fitting is included in your quote. There’s no separate charge on the day.

  • Many towers need a work permit or NOC from building management before any drilling. Check with yours early, and we can send you whatever documents they ask for.
  • Clear the space in front of the windows.
  • If you’re going for wired motors, make sure there’s power near the window. We’ll tell you exactly where during the visit.

Ideally, yes, or someone you trust like a family member or housekeeper. That way someone can check everything with us before we leave.

Yes. We take away all packaging and clean up the drilling dust before we go.

Yes. Just let us know when you book so we plan time for it.

Pricing & Payment

It depends on the size of the window, the fabric and how it opens. As a rough guide, roller blinds start from around AED 100 per m² and curtains from AED 75 per metre of width. Your exact price comes after we measure, and there are no surprises on top.

No. Your quote includes everything: fabric, tracks or mechanisms, fitting and VAT. If something changes on site, like an extra window you decide to add, we’ll agree it with you before doing it.

50% deposit to confirm the order, and the balance once everything is installed and you’re happy. You can pay by card, bank transfer or cash. Tabby / Tamara instalments available.

Yes. All our prices include 5% VAT and we issue a tax invoice with every order.

Yes. The more rooms you do with us, the better the price per window. Ask us during the visit.

No, it’s a guide. The estimator gives you a quick idea of the cost based on the sizes you enter. Your final price is confirmed after our free home visit, once we’ve measured every window ourselves and you’ve chosen your fabrics. The quote you receive includes fabric, tracks or mechanisms, fitting and VAT, with no hidden charges.

Cancellation, Refund & Warranty

Yes, within 24 hours of paying, and you’ll get a full refund. After that, your fabric has been cut to your measurements, so we can’t cancel it.

Tell us within 7 days. If something isn’t hanging properly or a blind isn’t running smoothly, we’ll come back and fix it at no charge.

Because everything is made specifically for your windows, we can’t refund a change of mind once production has started. If we got something wrong, though, like the wrong size or the wrong fabric, we’ll remake it at our cost.

2 year on fabrics, tracks and mechanisms against manufacturing defects, and 2 years on motors. It doesn’t cover normal wear and tear, accidental damage, sun fading, or items someone else has moved or reinstalled.

WhatsApp us a photo or short video of the problem along with your order details. We’ll look at it and arrange a visit if needed.

Motorization

Yes, most of what we sell can be motorised, including curtains, roller blinds, zebra blinds and Roman blinds.

Somfy. They all work with a remote, a phone app, and Alexa, Google Home or Apple Home.

Not necessarily. Rechargeable battery motors need no wiring, so they’re great if your home is already finished. Wired motors need a power point near the window and are best planned before renovation or during fit-out.

Use the remote, the app on your phone, or your voice through Alexa, Google or Apple Home. You can also set schedules, for example opening the bedroom blinds at 7am and closing everything at sunset.

They stay wherever they last stopped. Battery motors usually last a few months between charges, and you top them up with a normal USB cable.

For most blinds, yes. For curtains it often means changing the track, so if you think you’ll want motors eventually, it’s cheaper to plan for them now.

For tall or very wide windows, double-height villa windows and bedrooms, yes, it makes a real difference day to day. For a small window you rarely touch, probably not, and we’ll tell you that honestly.

General

Who is behind Al Satayir?

We’re a small family business, a brother and sister based in Dubai. We started Al Satayir because getting curtains done here in UAE is too often meant a pushy sales visit, a vague quote and an installer you never heard from again. We wanted to do it properly. You’ll deal with one of us from your first message right through to the final fitting.

Not right now, and honestly, we think that works in your favour. We bring the samples to you, so you see the fabrics in your own light and next to your own walls and floors. Something that looks lovely under showroom spotlights can look completely different beside a west-facing window in Dubai.

All of Abu Dhabi, plus Dubai, Sharjah and Ajman. If you’re somewhere else, message us anyway. For bigger jobs we can usually work something out.

Yes. If you have several units to fit out, we can keep the look consistent across all of them and price the job as one order rather than room by room.

Bookings & Orders

How do I book a visit?

Fill in the form on Book A Free Visit page, or WhatsApp us on +971 56 122 5546. Tell us your area and roughly how many windows you have, and we’ll suggest a time that works for you.

Yes. There’s no call-out fee and no obligation to buy. If you decide not to go ahead, that’s completely fine, and we won’t chase you with ten follow-up calls.

We measure every window and check a few things people don’t think about: how deep your curtain box is, how the windows open, and whether there’s a power point nearby (that matters if you’re considering motors). Then we go through fabrics and options room by room. Most visits take 30 to 60 minutes, depending on how many windows you have.

Yes, we do evenings until 10 pm and Saturdays/Sundays. We know most people are at work during the day.

Usually within 30 minutes of the visit. It comes by WhatsApp or email and is broken down room by room, so you can see exactly what you’re paying for.

You can, and we’ll give you a rough estimate from them. Before anything goes into production, though, we always measure ourselves. A couple of centimetres out can mean a blind that doesn’t fit the recess, and we’d rather that mistake be ours to avoid than yours to pay for.

Yes, within 24 hours of paying. After that your fabric is cut to size, so changes get difficult. If you’re unsure about anything, tell us before you confirm. We’d much rather you take an extra day than end up with something you don’t love.

Yes. We bring a hand-picked selection of fabric samples to your door, so you can see them in your own light and next to your own walls and floors. Tell us which rooms you’re doing and the look you like when you book, and we’ll bring the most suitable options.

About Products

  • Curtains: sheer, dimout and blackout, including the popular double-track setup with a sheer and a blackout together.
  • Blinds: roller, zebra (day & night), Roman, Venetian/wooden and vertical.
  • Most of these can also be motorised.

Yes, everything. Nothing comes off a shelf in a standard size.

  • Sheer lets light in and gives you daytime privacy.
  • Dimout softens the light a lot but doesn’t fully block it.
  • Blackout blocks almost all of it.

Most bedrooms here end up with a sheer and a blackout on a double track, so you get privacy during the day and darkness at night.

The fabric blocks nearly all light, but some can still creep in around the edges. Curtains that extend past the window frame, a curtain box at the top, or side channels on blinds make a big difference. If you need a properly dark room, say for night shifts, a baby’s nursery or a home cinema, tell us during the visit and we’ll plan for it.

It really depends on the room. Curtains feel softer and work well in bedrooms and living rooms. Blinds are neater and practical in kitchens, bathrooms, offices and kids’ rooms. Plenty of people mix both, and we’re happy to give you an honest opinion during the visit.

Any fabric in strong, direct sun will fade eventually; anyone who tells you otherwise isn’t being straight with you. Some fabrics hold up much better than others, and a lining or a sunscreen blind behind the curtain helps a lot. If a room gets harsh afternoon sun, we’ll point you to the fabrics that cope best.

Most sheers can be gently machine washed. Blackout and lined curtains are usually better dry cleaned. Blinds just need a wipe or a quick vacuum now and then. We’ll tell you the care instructions for whatever you choose.

Yes. Corded blinds come with safety fittings that keep chains taut against the wall, and you can go cordless or motorised if you’d rather have no cords at all. If you have little ones, just mention it during the visit.

Yes, noticeably. Blackout linings, thermal linings and sunscreen blinds all cut the heat coming through the glass, so your AC doesn’t have to work as hard. They won’t replace your AC, but in a sun-facing room you’ll feel the difference.

Yes. Linen curtains are part of our range and are popular for living rooms and bedrooms for their soft, natural look. Pair them with a blackout lining or a separate blackout curtain if you need darkness. We’ll bring linen samples to your free home visit.

Installation & Pre Installation

Usually 2 to 3 days for curtains and blinds. Motorised items and some special fabrics can take a little longer. You’ll get a firm date when you confirm your order.

A typical apartment takes a few hours. A full villa can take most of a day. We’ll give you a realistic time window beforehand.

Yes, fitting is included in your quote. There’s no separate charge on the day.

  • Many towers need a work permit or NOC from building management before any drilling. Check with yours early, and we can send you whatever documents they ask for.
  • Clear the space in front of the windows.
  • If you’re going for wired motors, make sure there’s power near the window. We’ll tell you exactly where during the visit.

Ideally, yes, or someone you trust like a family member or housekeeper. That way someone can check everything with us before we leave.

Yes. We take away all packaging and clean up the drilling dust before we go.

Yes. Just let us know when you book so we plan time for it.

Pricing & Payment

It depends on the size of the window, the fabric and how it opens. As a rough guide, roller blinds start from around AED 100 per m² and curtains from AED 75 per metre of width. Your exact price comes after we measure, and there are no surprises on top.

No. Your quote includes everything: fabric, tracks or mechanisms, fitting and VAT. If something changes on site, like an extra window you decide to add, we’ll agree it with you before doing it.

50% deposit to confirm the order, and the balance once everything is installed and you’re happy. You can pay by card, bank transfer or cash. Tabby / Tamara instalments available.

Yes. All our prices include 5% VAT and we issue a tax invoice with every order.

Yes. The more rooms you do with us, the better the price per window. Ask us during the visit.

No, it’s a guide. The estimator gives you a quick idea of the cost based on the sizes you enter. Your final price is confirmed after our free home visit, once we’ve measured every window ourselves and you’ve chosen your fabrics. The quote you receive includes fabric, tracks or mechanisms, fitting and VAT, with no hidden charges.

Cancellation, Refund & Warranty

Yes, within 24 hours of paying, and you’ll get a full refund. After that, your fabric has been cut to your measurements, so we can’t cancel it.

Tell us within 7 days. If something isn’t hanging properly or a blind isn’t running smoothly, we’ll come back and fix it at no charge.

Because everything is made specifically for your windows, we can’t refund a change of mind once production has started. If we got something wrong, though, like the wrong size or the wrong fabric, we’ll remake it at our cost.

2 year on fabrics, tracks and mechanisms against manufacturing defects, and 2 years on motors. It doesn’t cover normal wear and tear, accidental damage, sun fading, or items someone else has moved or reinstalled.

WhatsApp us a photo or short video of the problem along with your order details. We’ll look at it and arrange a visit if needed.

Motorization

Yes, most of what we sell can be motorised, including curtains, roller blinds, zebra blinds and Roman blinds.

Somfy. They all work with a remote, a phone app, and Alexa, Google Home or Apple Home.

Not necessarily. Rechargeable battery motors need no wiring, so they’re great if your home is already finished. Wired motors need a power point near the window and are best planned before renovation or during fit-out.

Use the remote, the app on your phone, or your voice through Alexa, Google or Apple Home. You can also set schedules, for example opening the bedroom blinds at 7am and closing everything at sunset.

They stay wherever they last stopped. Battery motors usually last a few months between charges, and you top them up with a normal USB cable.

For most blinds, yes. For curtains it often means changing the track, so if you think you’ll want motors eventually, it’s cheaper to plan for them now.

For tall or very wide windows, double-height villa windows and bedrooms, yes, it makes a real difference day to day. For a small window you rarely touch, probably not, and we’ll tell you that honestly.

Made-to-measure blinds and curtains for villas and apartments across the UAE. Every window deserves the perfect fit.

Location

Book a free visit